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# Privacy Policy
**Last updated:** December 19, 2025
Welcome to **Neuriz** ("Neuriz", "we", "our", or "us"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, applications, APIs, and related services (collectively, the "Service").
By accessing or using Neuriz, you agree to the practices described in this Privacy Policy.
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## 1. Information We Collect
### 1.1 Information You Provide
We may collect the following information when you register or use the Service:
* Name or username
* Email address
* Billing and payment information (processed by third‑party providers)
* Content you submit, generate, or upload
* Communications with our support team
### 1.2 Information Collected Automatically
When you use Neuriz, we may automatically collect:
* IP address
* Browser type and device information
* Usage data (features used, credits consumed, timestamps)
* Cookies and similar technologies
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## 2. What We Do **Not** Collect
* We **do not store passwords in plain text**.
* We **do not intentionally collect sensitive personal data**, such as health, biometric, political, or religious information.
* We **do not sell personal data** to third parties.
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## 3. How We Use Your Information
We use your information to:
* Provide, operate, and improve the Service
* Manage accounts, subscriptions, and credits
* Process payments and prevent fraud
* Communicate updates, security alerts, and support messages
* Analyze usage and performance
* Comply with legal obligations
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## 4. AI‑Generated Content and Data Processing
* Content you submit may be processed by artificial intelligence models, including third‑party providers.
* Neuriz does **not** use user content to train proprietary AI models unless explicitly stated.
* Generated outputs may be temporarily stored for operational purposes.
You are responsible for the legality of the content you submit and use.
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## 5. Cookies and Tracking Technologies
Neuriz uses cookies and similar technologies to:
* Maintain user sessions
* Improve performance and user experience
* Analyze traffic and usage patterns
You can manage or disable cookies in your browser settings.
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## 6. Data Sharing
We may share data only with:
* Trusted third‑party service providers (e.g., hosting, payments, analytics, AI APIs)
* Legal authorities, when required by law
* Business partners strictly necessary to operate the Service
All partners are required to follow appropriate data protection standards.
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## 7. Data Retention
We retain personal data only for as long as necessary to:
* Fulfill the purposes described in this Policy
* Comply with legal and regulatory requirements
You may request deletion of your data, subject to legal obligations.
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## 8. Data Security
We implement reasonable technical and organizational measures to protect your data. However, **no system is 100% secure**, and we cannot guarantee absolute security.
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## 9. Your Rights (LGPD & GDPR)
Depending on your jurisdiction, you may have the right to:
* Access your personal data
* Correct inaccurate data
* Request deletion or anonymization
* Restrict or object to processing
* Request data portability
To exercise your rights, contact us using the information below.
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## 10. Children’s Privacy
Neuriz is not intended for individuals under the age of 18. We do not knowingly collect data from children.
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## 11. International Data Transfers
Your data may be processed and stored on servers located outside your country. We take steps to ensure appropriate safeguards are in place.
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## 12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page.
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## 13. Contact Information
If you have questions or requests regarding this Privacy Policy, please contact:
**Neuriz**
Email: [support@neuriz.com](mailto:support@neuriz.com)
Website: [https://neuriz.com](https://neuriz.com)
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By using Neuriz, you acknowledge that you have read and understood this Privacy Policy.